Service · Technology consulting

Six tools, and you still work from a spreadsheet.

Choosing, implementing and running the systems a small business actually needs — and wiring them together so they stop hoarding fragments of the picture and start producing numbers you can trust.

Ask about consulting See what the numbers look like

Scope

The software you run the business on.

Not enterprise architecture. The practical stack of a business with two to fifty people, and the integrations between its parts.

Choose

Vendor-neutral selection. We take no referral fees or reseller commissions from any platform we recommend, which is why the recommendation is sometimes “keep what you have”.

Requirements written down before anyone demos anything
A shortlist with real costs, including the switching cost
A written recommendation you could hand to another supplier
No kickbacks, disclosed in the engagement terms

Implement

The unglamorous part where most projects fail: moving the data, configuring the thing properly, and getting staff to actually use it.

Data migration with a reconciliation check
Configuration against how you really work
A parallel-running period before the old system is retired
Rollback plan written before cut-over

Connect

Most of the pain in a small business stack is not in the tools, it is in the gaps between them — the booking that never reaches the invoice, the enquiry that never reaches the CRM.

Integrations between website, bookings, CRM and accounting
Automation of the repetitive, error-prone handoffs
One source of truth per piece of information
Alerting when a sync quietly stops working

Hand over

A system only one person understands is a liability. Everything we build is documented and trained out, so you are not dependent on us or on a single employee.

Written runbooks for the things that break
Staff training in short sessions, recorded
Admin access held by you, not us
An exit plan: what to do if you stop working with us

Common territory

Where the work usually lands.

Bookings and scheduling: Online booking that writes into one calendar, with reminders that cut no-shows.
CRM and enquiry handling: A single place every lead lands, with the source attached and a follow-up that happens.
Quoting and invoicing: Quotes that become invoices without being retyped, and a view of what is outstanding.
Payments: Taking money online, on site and on terms, reconciled against the accounts.
Email and collaboration: Accounts that survive staff turnover, shared files people can actually find.
Inventory and job tracking: Knowing what you have and where a job stands without asking three people.
Analytics plumbing: The tagging and connections that make the monthly report possible at all.
Backups and continuity: What happens when a laptop is stolen or an account is locked. Tested, not assumed.

Where it starts

The software audit.

Two weeks, fixed fee, and yours to keep whether or not you ever hire us for the work. It is also the cheapest thing on this website and the one most likely to pay for itself immediately.

Every tool you pay for: Found, listed, costed annually, mapped to who uses it and what it is genuinely for.
Overlap and waste: The three products doing one job, and the subscriptions nobody has opened in a year.
Gaps: The work still being done by hand, by memory, or in a spreadsheet that one person maintains.
Risk: Single points of failure: one admin account, no backups, a licence in a former employee's name.
The blueprint: What to fix, build, connect and cancel, in order, with a cost against each line.

Cancelling redundant software frequently covers a meaningful share of the first year's fees. We would rather tell you that than sell you another platform.

Questions

Technology consulting questions

Do you take commission from the software you recommend?

No. No referral fees, reseller margin or commission from any platform we recommend, stated in the engagement terms. That is why the recommendation is sometimes to keep what you have and cancel two other subscriptions.

Can you work with the tools we already pay for?

Yes, and that is the usual outcome. Most small businesses own more capability than they use, so the audit maps each tool against what it actually does for you before anything new is considered.

Will you migrate our data?

Yes — with a reconciliation check so you can verify nothing was lost, a parallel-running period, and a rollback plan written before cut-over.

Do you provide ongoing IT support?

Not helpdesk support for laptops and printers. We own the business systems — bookings, CRM, quoting, invoicing, integrations and the reporting plumbing — and document them so your team or a local IT supplier can handle day-to-day issues.

All frequently asked questions

Also managed by KEINC

Let's look at your setup.

Send a paragraph about the business and what is not working. You will get a straight answer within one business day — and if we are not the right fit, a pointer to who is.

Book a 20-minute call Email info@keinc.ca